Start with XUMTECH’s Starter Packs — everything you need to digitize your service processes, manage cases and customers efficiently, and deliver consistent experiences, hassle-free. With ready-to-use solutions, fast implementation, and technology that grows with you, you’ll see measurable results from the first weeks.
Key Benefits:
Our packs are designed to help you start or strengthen your projects with clear solutions, ready to implement and tailored to your business goals. Choose the level that best fits your strategy and evolve at your own pace.
An intermediate implementation that optimizes customer service and case management by integrating essential processes and workflows in one place. Ideal if you want to take your service strategy to the next level, delivering consistent and efficient experiences.
All your cases and requests managed in one place with full visibility for your team.
Intermediate service workflows that streamline case management and ensure consistency in every interaction.
Rules and validations that guarantee timely and reliable responses for your customers.
Building on the solid foundation of the initial pack, this intermediate level allows you to scale processes, measure results, and deliver more effective customer experiences.
With Salesforce Service Cloud and XUMTECH’s expert guidance, you can transform your customer service into an agile, personalized, and efficient experience. Our exclusive Service Cloud Starter Packs let you centralize case management, optimize multi-channel support, and deliver fast, consistent responses—strengthening your customer relationships from day one.
Organize and resolve requests in a single platform, ensuring traceability and efficiency in every interaction.
Connect with your customers via email, phone, chat, or social media—all integrated in one system.
Reduce response times with automated workflows that guarantee smooth and efficient service.
Access reports and insights on customer satisfaction and support team performance.
At XUMTECH, we go beyond implementation, evolving alongside your business so your service remains a competitive advantage.
Share your information, and we’ll put you in touch with the right team member to guide you through the next steps.
Let’s start maximizing your customer experience with Salesforce together.
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